The link is not recognised
- Check that it really is a TikTok or YouTube account or video.
- Open the link in a browser to confirm it is public.
- Copy the full address from the share button.
- Remove characters added before or after the link.
There are not enough comments
A video with no comments, or with comments disabled, does not provide the raw material. A small volume can still be analysed, but the diversity and confidence of the Creatypes suffer.
A public video with many varied comments gives a far better result.
The analysis stops
Content that went private, a temporary platform outage or a collection incident can interrupt an analysis. One Retry is enough to tell: if the failure repeats, the problem is the source.
A usage limit is not a technical incident. The web app then shows when usage comes back, or offers a plan change or usage credits.