Help Center
How can we help?
Find video ideas, understand your audience, read your Creatypes and use Creatype with confidence.
Popular topics
The most useful answers to get started.
Running an analysis
From a public link to the quote, then to the audience analysis.
Read guideFinding video ideas with Finder
Viral video ideas based on your account theme and current trends.
Read guideUnderstanding a Creatype
Read a group portrait without mistaking it for a real person.
Read guideAsking a question about a piece of content
Retrieve a precise fact inside public TikTok content, with its evidence.
Read guideWorking on an idea in My ideas
The title, the script and the shooting notes, kept in one place.
Read guideUnderstanding usage and credits
The usage window, usage credits and automatic top-up.
Read guideBrowse by topic
The documentation is organised like the product.
Getting started
Understand Creatype, try it without an account and find your way around the web app.
3 guides
Audience
Analyse an account or a video, and retrieve a precise fact with Prisme.
5 guides
Results and Creatypes
Read the dashboard, interpret a Creatype, export and find your analyses again.
3 guides
Video ideas
Look for ideas with Finder, keep them, and manage the accounts they start from.
3 guides
Communities
Group several analyses and build a living audience profile.
2 guides
Account and billing
Settings, plans, usage, credits, payments and account deletion.
4 guides
MCP and AI agents
Connect ChatGPT, Claude.ai, Claude Code and your agents to Creatype.
3 guides
Live and Posting
The role and availability of the products that are not open yet.
1 guide
Product availability
What you can use today and what comes next.
Audience
Audience analysis and questions
Available
Finder
Viral video ideas
Available
Communities
Consolidated audience profiles
Available
Posting
Publishing and scheduling
Limited access
Live
Multi account translated streaming
Coming soon
Need tailored guidance?
The Creatype team can help you pick a plan or scope a professional use case.